24/7 phone answering for RV parks

Run your RV park from anywhere.

RV Spotminder answers and texts the guests your front desk can’t get to — day or night — and logs every conversation where you can see it. The phones stay covered, and you stay in the know, whether your team is on site or you’re a thousand miles away.

The demo call is free — no signup, no card. The trial is $10 today, then your plan price. Cancel anytime.

The 30-second demo

Hear it answer a real call

+1-512-882-0533

Answers any time, day or night — exactly the way it would for your park. No signup, no card. It’s just a phone call.

11,274calls answered
57,164guest texts sent
2,927voicemails taken
Your number stays the sameNo card needed to try the demoAnswering since 2018Flat pricing — no per-call fees

How it works

Three steps between a ring and a booking

A guest calls your park

Booking questions come at 9 p.m., on weekends, in the middle of the season rush. Whether you're fixing a hookup or asleep, the call never rings out.

We answer and text back instantly

Spotminder picks up, greets your guest, and follows up by text right away to gather dates, party size, and rig details.

You get the details on your cell

Every inquiry lands on your phone and in your dashboard. Call back when it suits you — the booking is still yours.

Your guest’s phone

Pine Creek RV Park

Answered by Spotminder — 9:42 PM

Sorry we missed you at Pine Creek RV Park! What dates are you looking to stay, and what are you camping in?

Aug 12–15, 2 adults, 32-ft travel trailer. Do you have full hookups?

Got it — passing this to the park now. They’ll get right back to you!

Steps 1 & 2 — the guest side

Your phone

9:44

Tuesday, August 11

RV Spotminder · now

New guest inquiry — Pine Creek

Aug 12–15 · 2 adults · 32-ft travel trailer · asked about full hookups · guest’s number ready to call back

Dashboard

Logged with the full text conversation — visible to you from anywhere, for every park you run.

Step 3 — your side

Sample conversation. Every park’s greeting and questions are set up for that park.

That’s one call, both sides. Now live the guest side — call +1-512-882-0533 and hear it answer like it’s your park.

The first question every owner asks

Keep the number that’s on your sign

Your park’s number is on Google Maps, your business cards, and the billboard out front. It stays exactly where it is — Spotminder works behind it, not instead of it.

Nothing public changes

You keep your existing business line. Google Maps, your website, your cards — all untouched. Guests keep calling the same number they always have.

One setting, not a new phone system

Conditional call forwarding on your existing line sends only the calls you can’t answer to your CustomerConnect number. Answer like normal — Spotminder steps in only when you don’t.

We set it up with you

Every carrier hides that setting somewhere different. So onboarding includes a short call where we turn it on together — we’ve done it with Verizon, AT&T, T-Mobile, Spectrum, RingCentral, and plenty of others.

A family gathered outside their RV at dusk

Never miss a moment

Every call answered — even at 2 a.m.

Guests call when it suits them, not when it suits you. Spotminder picks up every call you can’t, gathers what the guest needs, and forwards it on — and because spam and robocalls can’t answer questions, they never make it through to you. Turn on DND mode and it handles the phones entirely while you have dinner, run errands, or sleep.

Answering around the clock since 2018

For remote owners & operator groups

Built for owners who aren’t on site

Many Spotminder parks are owned from hundreds of miles away — or fifteen at a time. Your on-site team runs the front desk; Spotminder catches what the desk can’t, and shows you everything it handled.

See every call

Every guest call, text, and voicemail is logged in one dashboard. You know what’s happening at the front desk without being there — whether your park is on the I-40 corridor or on the beach.

Know what your team misses

Calls your on-site managers can’t take don’t vanish — Spotminder captures each one with the guest’s details, so you can see what’s slipping through and step in when it matters.

Take a real vacation

Turn on DND mode and get away, knowing every guest still gets answered and every booking still lands — for one park or your whole portfolio.

One operator group runs 15 parks on Spotminder.

Camp chairs around a fire pit beside an RV at sunset

Guests actually respond

Texts guests read. Forms they skip.

The moment a call is missed, Spotminder follows up by text to gather the guest’s dates, party size, and rig details. No websites to visit, no forms to fill out — just a conversation on the phone already in their hand.

98% of texts get read

Flat pricing

One price. Unlimited calls.

$10 for your first month, on any plan

Then your plan price — flat, whatever your call volume. No per-call fees, no hidden charges, no surprises. Budget with confidence.

The math is short: one saved three-night stay usually covers months of Spotminder.

Questions owners ask

Do I have to change my phone number?

No. Your existing number stays on Google Maps, your cards, and your sign. One call-forwarding setting on your line sends only unanswered calls to Spotminder — and we set that up with you during onboarding. We've done it with Verizon, AT&T, T-Mobile, Spectrum, RingCentral, and many other carriers.

What does it cost, and when am I billed?

A flat price for unlimited calls and texts — no per-call fees, whatever your season looks like. You pay $10 today for your first month, then your plan price each month after. Cancel anytime, and the demo call costs nothing — no card, no signup.

How quickly am I notified?

Twice, and instantly both times: the moment a call is missed, and again the moment the guest replies with their details. You're never waiting on a timer, and you can step in at any point.

Do my guests have to install anything?

No. Guests get plain text messages on the phone they already have — no app to download, no link to click, no account to create. If they'd rather talk than text, they can leave a voicemail and you get that too.

Do I have to install anything at the park?

No. Your dashboard is a regular website that works on any computer or phone, and notifications arrive as text messages on your cell. There's no hardware, no software to install, and nothing for your staff to learn.

What about spam and robocalls?

Spam and robocalls can't answer questions. When Spotminder picks up and starts asking, robots hang up — only real guests make it through to your phone. Most parks notice the spam hassle drop right away.

Can guest details go to more than one person?

Yes. Messages can be forwarded to multiple phone numbers in your business — you, your manager, the front desk — so whoever can act on a booking sees it.

Can the questions be customized for my park?

Yes. Every park's greeting and the questions guests are asked are set up for that park — your park's name, your rates and rules, the details you want gathered.

Does it work around my business hours?

Yes. Spotminder adapts to your hours — cover only nights and weekends, only when the desk can't pick up, or around the clock. You choose, and you can change it anytime.

Does it work with my reservation software?

Yes. Spotminder runs on your phone line, so it works alongside whatever you use today — nothing to change. And if you want guest details flowing straight into your reservation system, we can build that connection for your park.

Do you offer seasonal rates?

Yes. We understand many parks operate seasonally because of their location, so we offer seasonal rates. Fill out the Contact Us form and we'll work with you.

Every missed call is a guest booking somewhere else.

Sign up in minutes, and a short setup call puts Spotminder on your phones. Your first month is $10.

US Patent Pending 63/674,083 · Answering for RV parks since 2018